Politique de confidentialité

Who this statement applies to

This statement applies to personal information handled by Navera Sourcing through this website, email communications and early-stage buyer or supplier enquiries. Navera Sourcing is based in New Zealand and handles personal information in accordance with the New Zealand Privacy Act 2020.

Information we may collect

We collect information that is reasonably necessary to review and respond to an enquiry or coordinate an early sourcing discussion.

• Your name, role, company, business email, phone number and country or region.
• Product categories, specifications, quantities, target markets, commercial requirements and messages you submit.
• Supplier capability, product, quotation and document information provided for a sourcing enquiry.
• Technical information ordinarily recorded by website and email service providers, such as IP address, browser type, access time and delivery logs.

How we collect information

We generally collect information directly from you when you complete a form, send an email or communicate with us. We may also receive business contact or product information from the organisation you represent, a supplier, a buyer or a publicly available business source where this is relevant to a legitimate sourcing enquiry.

Why we use it

We may use personal information to:

• Assess, clarify and respond to buyer or supplier enquiries.
• Research potential suppliers and coordinate early commercial information.
• Maintain enquiry, correspondence, compliance and business administration records.
• Protect the website, prevent misuse and meet legal or regulatory obligations.
• Improve our enquiry process and service communications.

Disclosure and overseas processing

We do not sell personal information. We may disclose relevant information to a prospective buyer or supplier where this is necessary for an authorised sourcing enquiry, and only to the extent reasonably required for that purpose.

We may use reputable website hosting, form, email, cloud storage and professional service providers. Some providers may process information outside New Zealand. Where required, we take reasonable steps to ensure that overseas disclosure is consistent with New Zealand privacy law.

Confidential and commercially sensitive information

Please do not submit unnecessary personal information, trade secrets or highly sensitive commercial material through the public enquiry form. If confidential information is required, contact us first so that an appropriate communication method or separate confidentiality arrangement can be considered.

Storage, security and retention

We use reasonable administrative and technical safeguards appropriate to the information we hold. No internet or email transmission can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary for the enquiry, business record, dispute management or legal purpose for which it was collected, after which it may be securely deleted or anonymised.

Access, correction and complaints

You may ask to access or correct personal information we hold about you. We may need to verify your identity and may withhold information where the law permits or requires. We will also consider reasonable deletion requests where retention is no longer necessary.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at privacy.org.nz.

Changes to this statement

We may update this statement when our practices, service providers or legal obligations change. The current version and review date will be published on this page.